Terms of service

KZC Wholesale Terms of Service

 

Last updated: October 30, 2026

These Terms of Service (these “Terms”) govern access to and use of KZC Wholesale, the wholesale online store operated by Kuretake ZIG Corporation (“KZC,” “we,” “us,” or “our”) at order.kuretakezig.com (the “Store”), and all purchases of products through the Store. By applying for a wholesale account, placing an order, or otherwise using the Store, you accept these Terms on behalf of the business you represent. Please review these Terms carefully before using the Store.

Our Shipping Policy, Returns & Refunds Policy, and Privacy Policy are incorporated into these Terms by reference. In the event of any inconsistency between these Terms and those policies, these Terms will prevail, except that the Privacy Policy will prevail with respect to the handling of personal information. The current versions of these policies are available on the Store at https://order.kuretakezig.com/policies/shipping-policy and https://order.kuretakezig.com/policies/refund-policy, and the version in effect at the time you place an order applies to that order. Our Privacy Policy is available at https://www.kuretakezig.us/privacy-policy.

1. Business Customers

The Store is intended for retailers, distributors, and other businesses that purchase our products for resale or for use in their business (“Business Customers”), and is not intended for consumers. By using the Store, you represent that you are at least 18 years of age, that you are authorized to act on behalf of a Business Customer, and that the information you provide to us is accurate and complete.

2. Wholesale Accounts

Purchases through the Store require an approved wholesale account. As part of the application process, we may ask you to provide your company’s legal name, business address, tax identification number, a valid resale or tax exemption certificate, and such other information as we may reasonably request. Approval of applications, and the continued maintenance of accounts, remains at our discretion. You are responsible for maintaining the confidentiality of your account credentials, for all orders placed through your account, and for keeping your account information, including your shipping address and resale certificate, current.

3. Orders and Acceptance

All orders are subject to acceptance by KZC. An automated message acknowledging receipt of an order is not an acceptance. An order is accepted when we issue a written order confirmation stating that the order is accepted, or ship the products, whichever occurs first. We reserve the right to decline, limit, or cancel an order, in whole or in part, prior to shipment where, for example, a product is unavailable or has been discontinued, an error has occurred in pricing or product information, or an account is not in good standing. In such cases we will notify you, and you will not be charged for any products that are not shipped, and any amount already paid for those products will be refunded. Acceptance of an order does not constitute a commitment to ship by a particular date or in a particular quantity. Acceptance by shipment applies only to the portion of the order actually shipped. Once we have accepted an order, you may not change or cancel it without our written consent.

4. Prices and Payment

All prices are stated in U.S. dollars and are exclusive of shipping charges, taxes, and duties. Prices are subject to change. The price applicable to an order is the price in effect at the time of acceptance, except in the case of an evident error. Credit Terms. Unless otherwise approved by KZC in writing, payment is due in full before shipment, through the payment methods offered in the Store. If you request credit terms, you must submit a credit application and obtain KZC’s written approval. If approved, the applicable payment terms, including the payment due date or payment period and any credit limit, will be separately agreed to in writing between KZC and you. Credit terms may be modified, suspended, or withdrawn by KZC if your account is not in good standing. Late payment interest, collection costs, and any other conditions applicable to overdue amounts will be as set out in the written agreement on approved credit terms. We may suspend shipments, and access to your account, while any amount remains past due. You may not set off or withhold any amount owed to us against any claim you may have against us.

5. Taxes and Resale Certificates

Prices do not include sales, use, or similar taxes, which are your responsibility where applicable. If your purchases are exempt from sales tax, a valid resale or exemption certificate for each state to which products will be shipped must be provided before the order is placed. Where a valid certificate is not on file, applicable sales tax will be charged and cannot be refunded after the sale. You are responsible for the accuracy of any certificate you provide and for any tax, interest, or penalty that may result from its misuse.

6. Shipping, Title, and Risk of Loss

Shipping is governed by our Shipping Policy. Unless otherwise stated in our order confirmation, all shipments are F.O.B. Origin. Title to the products and risk of loss or damage pass to you upon our delivery of the products to the carrier. Ship and delivery dates are estimates. We may ship orders in more than one shipment, and may place out-of-stock items on backorder or cancel them, as described in our Shipping Policy.

7. Inspection, Claims, and Returns

Products should be inspected upon delivery, and any damaged, missing, lost, defective, or incorrect products must be reported within the time limits and in the manner set out in our Shipping Policy and Returns & Refunds Policy. Products not reported within those time limits will be deemed accepted. Except as expressly provided in those policies, all sales are final and returns and exchanges are not accepted. Replacement, credit, or refund as described in those policies is your sole and exclusive remedy for non-conforming products. You are responsible for handling returns, exchanges, and warranty claims from your own customers; our obligations under these Terms and our policies run only to you.

8. Resale of Products

Products purchased through the Store may be resold only through your own physical retail locations and your own branded websites, and only to end customers. Unless we have agreed otherwise in writing, products may not be sold (a) through third-party online marketplaces, including Amazon, eBay, Walmart Marketplace, and similar platforms; (b) to other resellers or distributors; or (c) outside the United States. Products and their packaging, including safety labels and warnings, must not be altered, and you may not represent yourself as our authorized distributor, agent, or exclusive retailer. We may suspend or close an account in the event of a breach of this Section.

9. Trademarks and Content

“Kuretake,” “ZIG,” and our other trademarks, logos, product names, product images, and Store content are owned by Kuretake Co., Ltd. or its affiliates. We grant you a limited, non-exclusive, revocable license to use our product names and product images solely for the purpose of advertising and selling products purchased from us, in the form provided by us and in accordance with any brand guidelines we may issue. Our trademarks may not be used in your business name, domain name, or social media handle, or in any manner that suggests endorsement by, or affiliation with, Kuretake.

10. Limited Warranty and Disclaimer

We warrant that, at the time of delivery, products will conform to our published specifications and be free from defects in materials and workmanship. This warranty does not extend to damage resulting from improper storage, handling, or use after delivery, or to normal variations in color, shade, or finish within manufacturing tolerances. Our sole obligation under this warranty is to replace the non-conforming product or, at our option, to issue a credit or refund, as described in our Returns & Refunds Policy. Except as expressly stated in this Section, the products and the Store are provided “as is,” and we disclaim all other warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, KZC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or business, arising out of or relating to these Terms, the Store, or the products, even if advised of the possibility of such damages. Our total liability arising out of or relating to any order will not exceed the amount paid for the products in that order.

12. Indemnification

You agree to defend, indemnify, and hold harmless KZC, Kuretake Co., Ltd., and their respective affiliates, officers, and employees from and against any claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your resale or use of the products, your breach of these Terms, or your violation of applicable law, except to the extent caused by a defect in the products.

13. Compliance with Laws

You agree to comply with all laws applicable to your purchase, resale, and use of the products, including consumer protection, product labeling, and tax laws. Safety data sheets and product information are available on request. You are responsible for providing any required information to your customers.

14. Term and Termination

These Terms remain in effect for as long as you maintain a wholesale account or use the Store. Either party may close the account at any time by written notice. Sections 4 through 12 and 15 through 17 survive closure of the account. Orders accepted prior to termination will be completed in accordance with these Terms unless cancelled under Section 3.

15. Force Majeure

KZC will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, epidemics, labor disputes, carrier delays, shortages of materials or products, acts of government, and failures of suppliers or service providers.

16. Governing Law and Disputes

These Terms and all orders are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute arising out of or relating to these Terms, the Store, or the products will be brought exclusively in the state or federal courts located in Santa Clara County, California, and each party consents to the personal jurisdiction of those courts. Before commencing any action, the parties will endeavor in good faith to resolve the dispute through discussion between their representatives for a period of at least thirty (30) days. Any claim arising out of or relating to these Terms, the Store, or the products must be brought within one (1) year after the claim accrues, except for claims by us for amounts due and unpaid.

17. General

You and we are independent contractors. Nothing in these Terms creates an agency, partnership, joint venture, or franchise relationship, and neither party may bind the other. These Terms, together with the policies incorporated by reference, our order confirmation, and any written commercial terms or credit terms agreed between you and KZC (which will prevail over these Terms with respect to pricing, discounts, and payment), constitute the entire agreement between you and KZC regarding the Store and your purchases, and supersede any conflicting or additional terms in your purchase order or other documents, which are expressly rejected. We may update these Terms from time to time. If we do, we will notify you in writing (including by e-mail to the address associated with your account) and update the Terms posted on the Store, including the “Last updated” date. The revised Terms will apply to orders placed on or after the later of the date of our notice and the date the revised Terms are posted on the Store. By placing an order or continuing to use the Store after that date, you accept the revised Terms. These Terms and your account may not be assigned without our written consent. If any provision of these Terms is held unenforceable, the remaining provisions will continue in full force and effect. No failure to enforce any provision will constitute a waiver. Notices to KZC should be sent through our contact form at https://www.kuretakezig.us/foruscustomer or to the address set out below.

18. Contact

Kuretake ZIG Corporation, C/O EOS 4675 Stevens Creek Blvd., Suite 100, Santa Clara, CA 95051, United States. E-mail: kuretakezig.contact@kuretakezig.com. Contact form: https://www.kuretakezig.us/foruscustomer.